Cookie Policy

Last updated: September 2026

This Cookie Policy explains how Digital Joinery Lab Limited uses cookies and similar technologies when you visit or interact with our website.

It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small pieces of information stored on or accessed from your device when you visit a website.

We may also use similar technologies, including:

  • Pixels;
  • Tags;
  • Scripts;
  • Local or session storage;
  • Tracking technologies; and
  • Other technologies that store or access information on your device.

For simplicity, we refer to these technologies collectively as “cookies” in this policy.

2. Why We Use Cookies

Cookies may be used to:

  • Operate our website and online store;
  • Keep our website secure;
  • Remember items placed in your basket;
  • Process checkout and payments;
  • Remember your preferences;
  • Understand how visitors use our website;
  • Improve website performance and functionality;
  • Measure the effectiveness of our marketing;
  • Support advertising where used; and
  • Remember your privacy and cookie choices.

3. Types of Cookies We Use

Essential Cookies

Essential cookies are used where necessary to provide the website or a service you have requested.

These may be used for purposes such as:

  • Shopping cart functionality;
  • Checkout;
  • Payment processing;
  • Security and fraud prevention;
  • Account login;
  • Load balancing;
  • Website operation; and
  • Remembering your privacy choices.

These cookies may be used without consent where permitted by law.

Analytics & Performance Cookies

Analytics and performance technologies help us understand how visitors use our website.

They may collect information such as:

  • Pages visited;
  • Approximate visit duration;
  • Navigation through the website;
  • Website errors;
  • Device or browser information; and
  • General interaction with website features.

This information helps us understand website performance and improve our services.

Certain technologies used solely for statistical purposes may be used without consent where the applicable legal requirements are satisfied.

Where consent is required, analytics technologies will not be used until you have provided that consent.

Where an objection mechanism is required by law, we will provide an appropriate way for you to object.

Functional Cookies

Functional cookies may be used to provide or remember additional website functionality, including preferences relating to the appearance or operation of the website.

Some functional technologies may fall within a legal exception where the applicable requirements are satisfied.

Where consent is required, they will only be used after you have made the relevant choice.

Marketing & Advertising Cookies

Marketing and advertising technologies may be used to:

  • Measure advertising performance;
  • Understand whether an advertisement resulted in a website visit or purchase;
  • Limit or manage advertising;
  • Create or use advertising audiences;
  • Personalise advertising; or
  • Understand the effectiveness of marketing campaigns.

Where these technologies require consent, they will not be activated until you have provided that consent.

You can refuse or withdraw consent for marketing and advertising technologies through our Cookie Settings.

4. Shopify

Our online store is powered by Shopify.

Shopify uses cookies and similar technologies to provide services including:

  • Basket functionality;
  • Checkout;
  • Security;
  • Fraud prevention;
  • Customer privacy controls;
  • Website performance; and
  • Ecommerce functionality.

Shopify may also process information in accordance with its own privacy and cookie documentation.

Our use of Shopify does not mean that every cookie or technology available through Shopify is necessarily enabled on our website.

5. Third-Party Services & Applications

We may use third-party services and applications that place, read or otherwise interact with cookies and similar technologies.

These may include providers of:

  • Ecommerce services;
  • Payment processing;
  • Analytics;
  • Advertising;
  • Social media;
  • Customer reviews;
  • Website functionality;
  • Video or media hosting;
  • Customer support;
  • Terms, consent and acknowledgement functionality; and
  • Other services integrated into our website.

Terms and consent applications may be used to display and record customer acknowledgements, consents or acceptance of applicable terms, policies or conditions.

Where consent is required for a third-party technology, it will only be used after the appropriate consent has been obtained.

Information identifying relevant third parties, the purposes for which their technologies are used and, where applicable, their duration will be made available through our Cookie Settings, this policy or other appropriate privacy information.

Current third-party services may include:

  • Shopify – ecommerce platform and website functionality;
  • Terms and Consent applications – used to display or record customer acknowledgements and consent;
  • Other providers used to support website functionality, analytics, marketing, customer support or ecommerce services.

Not every service listed above will necessarily be active at all times.

We may update the third-party services used by our website from time to time.

6. Cookies Used for More Than One Purpose

Some technologies may perform more than one function.

Where a technology is used for multiple purposes, we will consider the rules applying to each purpose.

We will not treat a cookie as exempt from consent simply because one of its purposes is essential if it is also being used for another purpose that requires consent.

7. Your Cookie Choices

Where applicable, our website allows you to choose whether optional cookies are used.

Depending on the technologies in use, you may be given options to:

  • Accept optional cookies;
  • Reject optional cookies; or
  • Customise your preferences.

Essential cookies cannot normally be disabled through our Cookie Settings because they are required to provide the website or requested services.

8. Withdrawing or Changing Consent

You can change or withdraw your cookie choices at any time using the Cookie Settings available on our website.

Withdrawing consent does not affect the lawfulness of processing that took place before consent was withdrawn.

Where reasonably possible, technologies that are no longer permitted will cease being used and applicable stored information will be removed or allowed to expire.

9. Browser Controls

Most web browsers allow you to view, block or delete cookies through the browser settings.

You may also be able to configure your browser to:

  • Block all cookies;
  • Block third-party cookies;
  • Delete cookies when the browser closes; or
  • Notify you when a website attempts to store a cookie.

Blocking essential cookies may prevent parts of our website from functioning correctly, including basket, checkout or account features.

Browser controls are separate from the Cookie Settings provided by Digital Joinery Lab Limited.

10. How Long Cookies Are Stored

Cookies may be either:

Session cookies – deleted when you close your browser; or

Persistent cookies – remain on your device for a specified period or until deleted.

The length of time a cookie remains depends on its purpose and the provider responsible for it.

We aim to retain cookies and information collected through them only for as long as reasonably necessary for the relevant purpose.

Where available, more detailed information about individual cookie duration may be provided through our Cookie Settings or the relevant third-party provider.

11. Personal Information

Some cookies and similar technologies may involve the collection or processing of personal information.

Depending on the technology, this could include:

  • IP address;
  • Device information;
  • Browser information;
  • Identifiers;
  • Website interactions;
  • Purchase or checkout information; and
  • Information relating to advertising or referrals.

Where personal information is processed, it will be handled in accordance with our Privacy Policy and applicable data protection law.

12. Legal Basis & Consent

The rules applying to cookies and similar technologies in the UK are primarily contained within the Privacy and Electronic Communications Regulations.

Some technologies require your consent before they can be used.

Other technologies may be used without consent where a legal exception applies, including certain technologies that are:

  • Necessary for communications;
  • Strictly necessary to provide a service you have requested;
  • Used for qualifying statistical purposes;
  • Used for qualifying appearance or functionality purposes; or
  • Otherwise permitted under applicable law.

Where an exception has specific conditions, we will only rely on that exception where those conditions are satisfied.

Where consent is required, consent must be freely given through a clear positive choice.

Simply continuing to browse our website will not by itself be treated as consent to optional cookies.

13. Advertising & Tracking

Where we use cookies or similar technologies for online advertising, tracking, profiling or measuring advertising performance, we will obtain consent where required.

We will not treat advertising technologies as essential simply because they may be commercially useful to Digital Joinery Lab Limited.

Where information is shared with advertising or tracking providers, relevant information about those providers and purposes will be made available to users.

14. Social Media & Embedded Content

Our website may contain links to or embedded content from third-party websites or platforms.

Third-party content may use cookies or similar technologies when it is loaded or interacted with.

Where such technologies require consent, we will take reasonable steps to ensure they are not activated before the appropriate choice has been made.

Third-party websites and platforms have their own privacy and cookie practices, which are outside our control.

15. Changes to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes to our website;
  • New services or integrations;
  • Changes to the cookies or technologies we use;
  • Changes to third-party providers; or
  • Changes to legal or regulatory requirements.

The latest version will be published on our website.

Where a significant change requires a new consent choice, we will request that choice where appropriate.

16. Privacy Policy

For more information about how Digital Joinery Lab Limited collects, uses, stores and protects personal information, and information about your data protection rights, please refer to our Privacy Policy.

17. Contact

If you have any questions about our use of cookies or similar technologies, please contact:

contact@digitaljoinerylab.co.uk